To provide you with the best customer experience, here is a list of the frequently asked questions. Your feedback is greatly encouraged, if you have any further questions please send us an email at email@example.com
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal
Q. Which currency will I be charged in?
A. We process all orders in USD. While the content of the cart is displayed in several
currencies, you will checkout using USD at the most current exchange rate.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an email with a confirmation number immediately after placing an order. If you have not received a confirmation number within 24 hours please contact firstname.lastname@example.org
Q. How long will it take to receive a tracking number?
A. It will usually take between 2-7 business days. If you have not received a tracking number after 7 days please contact us at email@example.com.
Q. How long will it take for my items to arrive?
A. Shipping times vary from product-to-product; based on demand and shipping location. It will usually take 1-2 weeks for all orders to arrive. For my questions on shipping please click here.
Q. Will all of my items arrive together?
No, not always. We may split an order into multiple shipments for the following reason:
Some of our products are individually packaged to ensure their shape and provide extra cushion and durability.
Q. Do you ship worldwide?
A. Yes, except for Cuba, Iran, Crimea, Syria, North Korea, Falkland Islands, Somalia and Sudan
Q. Will I (the customer) have to pay customs?
A. For most countries you will not have to pay customs, but it depends where you are located and if you order more than 1 piece.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to firstname.lastname@example.org